What We've Built

Intelligent automation for IT Service Management

An AI platform we built for high-volume service environments — handling triage, resolution, and knowledge management at scale. Automated categorisation, resolution recommendations, knowledge generation, sentiment analysis, and communication enhancement working together to transform service desk operations.

• →Automated ticket categorisation and routing
• →Intelligent resolution suggestions
• →Knowledge article generation from resolved tickets
• →Customer sentiment analysis
• →Communication enhancement for agents

HR compliance platform for UK SMEs

Helping businesses navigate Employment Rights Act 2025 requirements. Dramatically faster than manual compliance processes, built specifically for UK employment law.

• →Employment Rights Act 2025 compliance
• →Automated policy generation
• →Contract management
• →Compliance monitoring and alerts

Conversation coaching platform

AI-powered analysis of sales, recruitment, and customer success calls. Turning conversation data into actionable coaching insights across multiple verticals.

• →Call transcription and analysis
• →Coaching insights and recommendations
• →Performance tracking
• →Team benchmarking

DIY legal document service for UK drivers

Consumer-facing platform helping people claim compensation for pothole damage. Demonstrating our range beyond B2B with accessible legal tech.

• →Guided claim process
• →Document generation
• →Council submission support
• →Claim tracking

Mobile service business in the West Midlands

We don't just consult on operations — we run them. A real-world mobile service business operating in the West Midlands, built on the operational principles we advise others on.

• →Mobile service dispatch
• →Real-time scheduling
• →Customer communication
• →Field operations in practice